The Free Steak Dinner and Other Tells

Empty restaurant table with a leather-bound folder and a pen, suggesting a sales meeting setup

Nineteen years of doing this and I can tell within about four minutes whether the person across the table is being advised or being closed.

You sit down across from someone in a nice office. They have credentials on the wall and a confident voice. You don’t fully understand what they’re saying, but they seem to. By the end of the meeting, you’ve agreed to something. You’re not sure exactly what. You feel slightly worse than when you walked in, but also relieved that someone is handling it.

That’s the meeting where you got sold to, not advised.

Real advice and good salesmanship look almost identical from across the table. The trick is knowing what to listen for before you sign anything.

Start with the right question

Not “how much do you charge,” but “how do you make money?” Those sound similar. They are not. A flat fee is a price. A commission is a motive. Someone who earns the same whether you say yes or no is offering you a different product than someone who only eats if you sign.

This applies to almost everyone you’ll ever pay for an opinion. The accountant. The fitness coach. The realtor. The mechanic who tells you that you need new brakes and probably new tires too. The mortgage broker. The wedding planner suggesting the slightly more expensive flowers because they “really pull the whole thing together.” None of these people are evil. They just want to feed their kids, and the system they work in pays them when you say yes.

Watch the speed of the recommendation

A good professional asks questions for thirty minutes before suggesting anything. A salesperson reaches for a product within five. If somebody is already telling you what you should buy before they understand what you’re trying to fix, that isn’t advice. That’s inventory clearance with better lighting.

This is the same pattern we wrote about in the quiet cost of waiting. Speed of decision matters in both directions. Real advice is slow at the beginning and fast at the end. Sales is the opposite.

The free seminar with the free meal

It is a sales funnel. It has been a sales funnel since 1972. It will still be a sales funnel in 2072. If you must go for the steak, commit before you walk in: no follow up meeting, no business card exchange, no signing anything. Eat. Leave. Be the worst lead they had all night. The chicken is usually overcooked anyway.

Urgency is a tactic

The phrase “this rate is only good today” is the verbal equivalent of a flashing red light. Anyone competent is busy enough to wait forty eight hours for your decision. Urgency is a tactic, almost always. The only real deadlines in life are tax returns, parking meters, and groceries that have gone bad. Everything else can wait until Monday.

Get three opinions before any decision over five figures

Three roofers. Three financial people. Three of whoever. People who would never spend $30,000 on a kitchen without getting three bids will happily move their entire retirement based on one conversation and a glossy folder.

The reason is that money you can see (a kitchen) feels real, and money in an account feels imaginary until you need it. It is not imaginary. We covered this in our piece on rare events and the math we underestimate.

Ask for a story about a client who left

A professional who has done this for ten, nineteen, thirty years has lost clients. Some left for good reasons, some for bad. Their answer tells you everything. The defensive ones blame the client. The good ones describe what they could have done better. Anyone who claims they have never lost a client is either brand new or lying, and you don’t want either.

Listen for what they refuse to sell you

The contractor who says “you don’t need a remodel, you need to caulk that window” is the one to hire. The financial person who says “honestly, just put it in an index fund, you don’t need me” is the one worth paying. Real expertise includes the confidence to send business away. Desperation takes every client and finds a way to make every situation fit the product they happen to sell.

This is the same principle we touched on in saying yes on purpose. Real value often comes from knowing what to skip.

The fee in writing is not the real fee

There are layers. There is what they charge you. There is what the product they recommend charges you. There is what their firm pays them to push that product. There is what happens if you leave in year two. Ask all of it, in writing, before you sign. If they get squirmy about putting numbers on paper, the numbers are bad. Numbers don’t make people nervous. Bad numbers do.

One financial specific note

If somebody offers to manage your money or sell you insurance, ask them one sentence. Are you a fiduciary one hundred percent of the time, in writing? A real one will sign that on the spot. A salesperson will explain why that question is more complicated than it sounds. It isn’t. It’s actually the simplest question in the room.

The cleanest test of all

After the first meeting, ask yourself one question. Did I leave smarter than I came in, or more confused but somehow about to sign something?

Smarter means advice.

Confused with a pen in your hand means a sale.

The good ones let you decide. That’s how you know they’re the good ones.


Jeremy M. Ziemer, MBA — Founder of Million Pebbles
Author · Jeremy M. Ziemer, MBA
Founder, Million Pebbles · Registered Investment Advisor in Colorado

Jeremy founded Million Pebbles in 2012 because financial advice had gotten more complicated — and expensive — than it needed to be. MBA. Registered Investment Advisor in Colorado. Will happily talk about estate and legacy planning, stocks, card collecting, or what families from Highlands Ranch to Flying Horse actually worry about when they call us at 9 a.m. on a Tuesday.

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Educational only — not investment, tax, legal, or financial advice. Past performance doesn’t predict future results. Talk to a qualified professional before making any financial decisions.